Gildrook · Terms
Terms
The rules for playing Gildrook and using your account.
Last updated November 6, 2026
About these terms
Gildrook is run by Season Soft, in the United States. These terms are an agreement between you and us. By making an account or playing, you agree to them and to our Privacy page. If you don't agree, please don't play.
Gildrook is in early development: it opens for playtests, and it changes often.
Who can play
You must be at least 13 to play, or older than that if the law where you live sets a higher age. If you're under 18, a parent or guardian should read these terms with you.
Your account
- One email address and password log you into the website and the game. Keep your password to yourself, and turn on two-factor login to protect your account.
- You're responsible for what's done on your account. Don't share it, and don't sell, buy or trade accounts or characters.
- If you think someone else has got into your account, change your password at once and write to [email protected].
Your character's name
Pick a name others will be glad to see. A name that's offensive, pretends to be our staff or another player, or advertises something isn't allowed, and our staff may act on a character that has one.
Playing fair
When you play, don't:
- harass, threaten or abuse other players, or post hateful or sexual content;
- spam chat, letters or reports;
- scam other players, or trick them out of their items or coins;
- cheat: use bots, macros or other programs that play for you or give you an edge, change the game or what it sends, or use a bug to gain items, coins or XP (report bugs instead);
- buy or sell coins, items, characters or accounts for real money, or offer to;
- try to get into anyone else's account, or into our servers, or try to overload them.
You can report anyone who breaks these rules from inside the game.
What our staff can do
Our moderators and admins can warn, mute or ban a character, temporarily or permanently, and take back items or coins gained by breaking these rules. A banned character's account still logs in on the website, where its account page shows the ban and why. To appeal, write to [email protected] from the address on your account, and we'll look at it again.
Items, coins and progress
Items, coins, levels, rooms and everything else you earn are part of the game. They have no value in real money, we never buy them back, and they aren't your property. We may change, rebalance or remove anything in the game as it grows, and put right what a bug gave or took.
Membership
Membership isn't on sale yet. When it is, we'll show its price and its terms before you pay, and they'll be added here.
What you write
You're responsible for what you write and make in the game: chat, letters, your character's name and your room. You keep whatever rights you have in it, and you let us store it, show it in the game, and show your character's name, levels and XP on the hiscores.
Logging in with Discord or Google
If you log in with Discord or Google, their own terms cover your account with them. You can unlink them on your account page.
The game as it is
We work hard to keep Gildrook running well, but we offer it as it is: it may be offline, or have bugs. We may change the game, take it offline for a while, or end it.
As far as the law allows, we aren't liable for indirect losses, or for lost progress, items or coins, and what we owe you for anything to do with Gildrook is limited to what you've paid us in the last 12 months. The laws of the United States, and of the state where Season Soft is registered, govern these terms. None of this takes away any right the law where you live says can't be taken away.
Leaving, and closing accounts
You can stop playing whenever you like, and ask us to delete your account at [email protected] (the Privacy page says what that removes). We may close an account that breaks these terms badly or often.
Changes and contact
We may update these terms as the game changes. We'll change the date at the top and post about it on our news page, and email you if the change is a big one. If you keep playing after that, the new terms apply.
Questions: [email protected], or ask on Discord.